Product Zeta
Multi-channel commerce operations

One control panel for multi-channel commerce operations.

Product data, orders, inventory, and returns from every channel in one place. And, unlike the rest of the category, the order ships from inside it.

Request a demo See what it does
Channels
Amazon Shopify Walmart Nordstrom Macy's
Screenshot — unified order queue, all channels

A brand selling on four marketplaces runs four separate businesses.

Each channel has its own dashboard, its own way of describing a product, its own attribute rules and data types, its own order format, and its own returns process. Nothing reconciles. Inventory drifts because two channels sold the last unit within the same hour, and a listing sits suppressed because one required field was named something else.

The tooling that exists mostly addresses half of this. Channel management platforms syndicate your listings and pull your orders into one list — then hand that list back to you. You go somewhere else to buy a label, pack the box, and push tracking to each marketplace by hand.

The work that actually consumes the day is the work that falls between the tools.

What it does

Four operations, one system of record.

01

Every channel in one view

Orders, inventory, and product data across all five channels. One list, one format, one place.

02

Fulfillment executed in-app

Rates compared, labels bought, tracking written back to the originating channel automatically. No export, no second system.

03

Returns and refunds as one process

Requests, reasons, line items, and refund amounts pulled from each channel and presented consistently — not in five vocabularies.

04

Alerts before it costs you

Stock about to run out, listings suppressed, sync failures. The things you'd otherwise find out about late.

The difference

Every platform has its own way to buy a label.

Each platform has its own label purchase and fulfillment tracking procedure. From a single platform, get your orders, buy your labels, and track your packages — with tracking written back to each marketplace in its own format.

01
Rates compared
Across carriers, on the order, without leaving the queue.
02
Label bought
In-app, at the moment the order is picked.
03
Tracking written back
To the originating marketplace, in its own format, automatically.
Screenshot — rate comparison & label purchase
Screenshot — attribute mapping across marketplaces
Mapping

One product record, every marketplace's rules.

Attributes and fields are mapped once, from a single source out to every channel. Keep a value identical everywhere, or override it for one marketplace and leave the rest untouched.

Every marketplace has its own limitations, attribute names, and data types. Product Zeta knows them and adjusts the record accordingly, so the listing goes out valid the first time.

Comparison

Where the category ends, and where the day actually ends.

Channel management platforms

Catalog and order routing systems. Good at getting listings out and orders in, and they stop there.

Listings syndicated, orders pulled into one list
Each marketplace's attribute limits left for you to discover
The list is handed back to you at the warehouse door
Labels bought in a second system you maintain the seam to
Tracking keyed back into each marketplace by hand
Product Zeta

One source of truth for product data, and one panel that carries the order all the way out the door and back to the channel it came from.

Every channel in one list, one format, one place
One source record mapped out to every marketplace's rules and data types
Rates compared and labels bought on the order itself
Tracking written back automatically, per channel format
Returns and alerts handled in the same panel
Who it's for

Genuine multi-channel operations.

Brands and distributors where marketplace work is somebody's full-time job rather than a side task. It fits particularly well where a distributor represents multiple brands into department-store channels, since that combination produces the highest ratio of coordination overhead to actual selling.

3+
channels running at once
100s
of SKUs, often several brands
1.0
full-time job, not a side task
Built by an operator

Product Zeta was built by an operator running exactly this problem across two brands and five channels. The defaults reflect how the work is actually done, not how a product manager assumed it was done.

It runs in production today across a multi-brand distribution business selling on the same five channels it supports — every order in that business ships from inside the app.

Request a demo

Tell us what you sell and where you sell it, and we'll walk through the workflow on your channels rather than a sample account.

Channels you sell on
Request received
Thanks — we'll be in touch to schedule a walkthrough on your channels.